Unable to add background image issue in Sitecore Rich Text Editor

Recently I was working on project built with Sitecore 8.1 update 1, and I faced issue with Rich text editor prevent me from create HTML content with background image :

• Add  HTML that contains div with background image using " HTML editor ":

• Then switch to " Show editor " or try to edit anything, the background automatically trimmed from content into this :

However, I tried to add url link to the background image, but I had the same issue. So I contacted the Sitecore support, and they provided a solution and .dlls fix, also this issue has registered as a bug with reference number 145733 in Sitecore.

Solution:

  Sitecore uses a third party component from Telerik for its rich text editor, and using a more recent version of Telerik libraries helps to solve the issue. 

1. Download dll files [ Telerik.Web.UI.zip ] and [ Telerik.Web.UI.Skins.zip] from link https://goo.gl/8tvb5N
2. Extract .dll files and copy into your /bin folder, replacing the old assemblies;
3. Edit your web.config files in the following way:

....

<runtime>
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">

       <dependentAssembly>
        <assemblyIdentity name="Telerik.Web.UI" publicKeyToken="121fae78165ba3d4" />
        <bindingRedirect oldVersion="2015.1.401.45" newVersion="2017.1.118.45" />

      </dependentAssembly>

      <dependentAssembly>
        <assemblyIdentity name="Lucene.Net" publicKeyToken="85089178b9ac3181" />
        <bindingRedirect oldVersion="0.0.0.0-2.9.4.0" newVersion="3.0.3.0" />
      </dependentAssembly>
....

I hope that was helpful for you ! please do not hasitate to comments or contact me if you have any question. 🌺

Baraa Masri
Email: Bmasri@tanasuk.com
Twitter: @Bara_Masri